"It's probably the best English UK training course I've ever been on," says Steve Oliver.

How do you respond to enquiries about students who use wheelchairs? What counts as a "reasonable adaptation" to your centre? And how do you deal with students who turn out to have previously undiagnosed learning difficulties?

A project supporting refugees' reading skills is the fourth recipient of the Eddie Byers Fund Awards for 2017.

Getting ideas and guidance on helping students with additional needs in English language centres can be difficult. 

An innovative English UK fair which included Italian secondary school teachers as well as agents and member centres was so popular that extra places were created.

The fair, in Milan, was designed to use the power of school teachers as influencers by giving them more information on studying with English UK, before introducing them to educators and reputable Italian agents.