The importance of a happy workplace, why you should audit your internal communications, managing difficult people and how to introduce performance-related pay were among a huge variety of sessions at English UK's Management Conference in York.

What is a teaching code of practice, and why might your centre want one? 

For Live Language in Glasgow, the code of practice developed from peer observations and has become a really useful tool for ensuring students can transfer between classes easily, and for teacher development.

Had you ever considered leading from the back? If not, a session at the English UK Management Conference aims to explain both how and why you might want to consider it.

What kind of manager are you? Stressed out? Always worried about what staff are doing, and checking up on them? Or enjoying life, relaxed, confident you're on target and focusing on getting the job done?

Loraine Kennedy wants to talk about out-of-office replies. And how the digital age and social media afffect the work environment and leadership in language schools at the English UK Marketing Conference.